Make sure network connection can be established from destination to the source TCP port 1622. In the case that you are migrating your PC over a network, check that Firewalls are disabled both on your PC and Mac.The antivirus and malware programs are disabled, or removed from the source PC.With "An error occurred while migrating the disks." error message please follow the KB #116511.With "An error occurred while collecting the information about the source computer" error message please follow the KB #5074.With "Failed to detect the operating system installed in the virtual machine" error message please follow the KB #112029.With "Microsoft Windows XP cannot be transferred, because it cannot be configured to be bootable" error message please follow the KB #8358. For more information refer to this article: KB #111960. In case of hard disk errors on your Windows PC refer to Microsoft KB #315265 for Windows XP, this guide for Windows Vista and this guide for Windows 7 to check disk errors.For additional information please refer to KB #111549. Clarify Parallels Transporter versions compatibility in this article: KB #4977.Energy saving plans are set to "Never put to Sleep".It is recommended to uninstall disk management tool from source Windows PC before the migration.Parallels Transporter Agent cannot be configured to perform Windows migration from a non-default partition. Your Windows OS is installed on a partition C.
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